1. What is the minimum order for free delivery?
We offer free delivery on orders $200 or more within 20 miles radius. We do have to add $20.00 on delivery charges for residential deliveries.Same day or next day delivery is available on all orders placed.
2. How do I process an order?
- Order directly on our website, OR contact one of our sales reps through phone or email.
3. Where does your product come from?
- We are located in Vernon, CA and the products are sourced from China.
4. What type of payment do you accept?
- Cash or Check upon delivery. Credit Card on website orders only.
5. What is the return/exchange policy?
- We have a 7 day grace period to claim any damages, returns, or exchanges.
6. Do you have any eco-friendly options? What are they made out of?
- Yes, please check out our 100% biodegradable selection in the MENU bar. Majority of our products are recyclable and made of material consisting of up to 40% natural mineral content, using far less plastic than traditional takeout containers.
7. What is the average lead time for shipping?
- The turn around time for most cities in California will be 2 business days. Other states will vary from 3-5 business days.