FAQs

1. What is the minimum order for free delivery?

• We offer free delivery on orders $200 or more within 20 miles radius. We do have to add $20.00 on delivery charges for residential deliveries. 

  Same day or next day delivery is available on all orders placed.

2. How do I process an order?

• Order directly on our website, OR contact one of our sales reps through phone or email. 

3. Where does your product come from?

• We are located in Vernon, CA and the products are sourced from China.

4. What type of payment do you accept?

• Cash or Check upon delivery. Credit Card on website orders only. 

5. What is the return/exchange policy?

• We have a 7 day grace period to claim any damages, returns, or exchanges.

6. Do you have any eco-friendly options? What are they made out of?

• Yes, please check out our 100% biodegradable selection in the MENU bar. Majority of our products are recyclable and made of material consisting of up to 40% natural mineral content, using far less plastic than traditional takeout containers. 

7. What is the average lead time for shipping?

• The turn around time for most cities in California will be 2 business days. Other states will vary from 3-5 business days.